- +263785663063
- support@touch.co.zw
- Sun - Thur: 7:00 - 22:00 Fri / Sat: 8:00 - 23:00
Happy to
be here
A leading provider of efficient omni-channel systems tailored to the retail and hospitality industries.
Our innovative solutions seamlessly integrate various customer touchpoints.
We enable businesses to offer a consistent and personalized experience across online, mobile, and in-store platforms. By streamlining operations, improving customer engagement, and driving sales, TOUCH Africa helps businesses stay ahead in a rapidly evolving digital landscape, ensuring enhanced customer satisfaction and operational efficiency.
Our Solutions
01
Hospitality Solutions
We offer advanced omni-channel solutions tailored for restaurants, bars, clubs, canteens, hotels, and fast food establishments, designed to enhance service delivery, streamline operations, and elevate the customer experience across every interaction point.
02
Retail Solutions
Our industry-leading retail solutions are designed to optimize operations for both single-store and multi-store businesses, delivering seamless customer experiences and driving growth at every level.
03
ERP
Our ERP solution helps organizations streamline key business functions—like finance, HR, manufacturing, supply chain, sales, and procurement—through a centralized system. It provides a unified view of operations and a single source of truth to boost efficiency and informed decision-making.
04
Mobility
A user-friendly mobile app that provides quick and easy access to real-time reporting data, empowering you to stay informed and make data-driven decisions on the go.
05
Hybrid Cloud
Easily access all your reports and manage your database from anywhere, ensuring seamless remote control and real-time updates.
06
e-commerce
We build tailored e-commerce platforms that help businesses sell online with ease. From intuitive storefronts to secure payment integration and seamless customer experiences, our solutions are designed to grow your digital presence and drive sales.
07
Robust POS Hardware
Your one-stop solution for all Point of Sale hardware needs, providing reliable and high-quality equipment to support your business operations.
Fiscal Compliance
Our software solutions are designed with built-in fiscal compliance, ensuring your business meets all regulatory and tax requirements. From automated reporting to secure transaction tracking, we help you stay audit-ready and compliant at every step.
Flexible Payment Solutions
Our software supports a wide range of EFT payment methods, including Mastercard, EcoCash,
InnBucks, and more.
We make it easy for your customers to pay their way—securely and conveniently.
Our Value Proposition
Giving our customers control
By automating order processing, payments, and inventory management—minimizing manual errors and accelerating business service delivery.
Making your customers happy
Offers customers a variety of convenient ordering and payment options—whether it's through kiosks, mobile apps, or drive-thru systems.
Looking
to grow your business?
Solutions are highly scalable, enabling business growth and allowing for rapid adaptation to evolving customer needs and shifting market conditions.
our latest projects
We are TOUCH Africa
Explore our projects and discover how our POS systems have revolutionized businesses across the continent. Whether you’re looking to simplify payment processes or enhance customer experience, TOUCH Africa is your trusted partner in POS innovation.
"Our customers have our support 365 days a year,
and 366 on a leap year."
and 366 on a leap year."
Our customers
Driving technology for leading brands
These customers are "happy to be here"
★★★★★ 5/5
"Our biggest fear was to be able to fully integrate the offsite sales with the head office as well as provide fiscalised receipts to our customers. Hence, we took time before deciding on a sophisticated omnichannel solution like iVend Retail. Our implementation partner Touch Africa made sure that the implementation process was completely hassle free. We have been able to achieve considerable improvements to customer service, inventory visibility and customer satisfaction."
Gareth Desmond
Director Buffalo Bicycles
★★★★★ 5/5
"As our first partner in Zambia, iVend retail has been a huge assistance with our
daily data management. We gradually improved the customer checkout process,
saving customers time and allowing us to serve more clients. At the same time, it
greatly simplified our daily inventory dumps, ensuring that our inventory is very
consistent with the system."
Fader Zang
CNBMI (Global Fortune 500 No 247)
Pafrwi Hardware
Pafrwi Hardware
★★★★★ 5/5
"We looked at various options, but none of the vendors could actually show us live how the system
operates. We then met up with Touch Africa who after a brief from Cell City put together a live demo
for us using the information we gave them prior to the demo. They demonstrated every aspect of
iVend Retail, which ticked each box in terms of our requirements and after implementation we saw
the benefits almost immediately.”
Brian White
Chief Executive Officer, Cell City
Leave your details with us and we'll get in TOUCH
Contact Details
- 7, Fairbairn Drive, Mount Pleasant Harare
- support@touch.co.zw
Help Desk
- Support: +263785663063
- Admin: +263788105163
- Sales: +263772210703
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